Shipping policy

Shipping Policy

Last Updated: 2026

At Luxe Bespoke, we are committed to delivering your order as quickly and safely as possible. Please read our shipping policy below for information regarding order processing, delivery times and shipping.

Order Processing

Once your order has been placed, we aim to process and prepare it for dispatch within 3 working days.

Orders are processed Monday to Friday, excluding weekends and UK public holidays.

During busy periods, promotional events or seasonal demand, processing times may be slightly longer. If this occurs, we will endeavour to keep you informed.

Delivery Times

Once dispatched, most orders are delivered within 5 to 7 working days.

Please note that delivery times are estimates and may vary depending on your location, courier availability and circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout and will be clearly displayed before payment is completed.

Where free delivery is offered, any applicable conditions will be stated on the relevant product page or during checkout.

Order Tracking

Where available, tracking information will be provided once your order has been dispatched.

You will receive an email containing your tracking details so you can monitor your delivery.

Delivery Information

Please ensure that all delivery information is entered accurately when placing your order.

Luxe Bespoke cannot accept responsibility for delays or failed deliveries caused by incorrect or incomplete address information supplied by the customer.

If a parcel is returned to us due to an incorrect address or failed delivery attempts, additional delivery charges may apply to resend the order.